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Precise and Concise!
For someone that knows nothing about heating and air I was amazed at how well things were explained to me. Precise and concise! Thank you Air Advice!
Honest, on time, and friendly!
I had my air conditioner fixed three days ago and wanted to thank you for sending Andy. He was very professional.
I called to set up an appointment for someone to come out and a technician arrived at my house in 45 minutes! The repair man told me my breaker had tripped.
Thank you for being honest about why my air stopped working.
I want to take this opportunity to say “thank you” for the excellent service I received on July 5th. I waited a week to write to ensure everything was still in working order.
We found your ad in the telephone book on Sunday a.m. and called. A person answered the phone, not a recording. The person indicated they were busy but would get to us between 10 and 1 as to when a service person would be available. You did as you committed. You called back and said someone would be at our home in a half hour. The person arrived in 25 minutes! He went right to work, was very professional and explained what was wrong. He even went so far as to say his office would check to see if, perhaps, the failed part was under warranty. He offered a preventative maintenance agreement contract, something no other company that I’ve used has done. A discount was given for the part and service call because I purchased the maintenance and a maintenance check was performed.
He advised me that I should use only one filter in my system, the two were disturbing air flow. He left and a couple of days later I was called and informed the replaced part was not under warranty; I was not left wondering.
All in all, this is the best service I’ve contracted since I moved to FL. My last A/C company was good but went out of business. Quite frankly, I’ve found FL to have a very incompetent, inept and lazy workforce in all industries. Doing business with Air Advice was refreshing.