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Frequently Asked Questions about Our Company
Do you have a return policy?
While we do not accept any returns on parts, we do offer a 30-day warranty on any labor performed by our team. If you have an issue with your system, call us within 30 days of your initial appointment and we will fix it for no charge.
How much does a service call cost?
A simple service call is $80. This charge covers our time, labor, and expertise. You can avoid paying this charge by hiring us to complete the repair. The service appointment is free if you choose us to do the repair work! Repairs and installations vary based on make, model, and problem. Contact us any time for a free estimate if you know about the problem already and need a second opinion or quote.
How fast can you help me?
We take pride in offering speedy service without sacrificing quality. We can usually arrive within a two-hour window after you call us. Of course, this depends on the time of day and our regularly scheduled appointments. We will do everything we can to accommodate you and return your home to a comfortable temperature as soon as possible.
Do you offer any services for thermostats?
Yes, our team is thoroughly trained to install and replace any thermostat in your home. We have experience working on digital and programmable thermostats. An accurate thermostat is essential for controlling utility expenses and overall comfort.
I need my air ducts cleaned. Can you help me?
Yes, we offer comprehensive duct sanitizing and cleaning services. This service is especially important if you have recently experienced a mold or dust problem. We also can re-design duct work, make modifications, and replace bent or damaged ducts.
What payment methods do you accept?
We accept cash, check, and major credit cards.